Popular Articles
Nexlog - Mobile Access
August 2020 Customers who have the correct licensing {Num MediaWorks Mobile Connections = some number} can use their local network to access the mobile version of MediaWorks. We will apply the license key to the server, then the local IT needs to ...
Nexlog - Serial Connection Pins (Time sync via RS232)
For time sychrnization using an RS232 connection the recorder uses pin 2 RX and Pin 5 GND from the source. All other pins are not used for time synchronization. The question arose from local support needing to confirm how to wire up a connection, ...
NexLog - Monitoring Appliance setup (Gateway)
In an Eventide server, you may have more than one NIC. When setting these up, you may find that you need to direct them to different subnetworks in the customer environment. Once the first NIC has a gateway, the rest do not need one, and in fact, ...
Verint V15.2 - AudioCodes Telephony Card Missing Firmware
Description When LD, DP or DT cards are missing firmware the card will not be seen in Recorder Manager > General Setup > Voice Cards. Applies To Version15.2 FP0 Instructions 1. Stop Watchdog and TDM Capture Engine 2. Open ...
Verint V15.2 - Add Insight Center Chrome extension without internet access
How to install Insight Center Chrome Extension Without Internet Access KA37679 | Updated 18 days ago Public Safety Customer PS Desktop How To This article, KA37679, was previously referenced as article KM2983363. Audience Customer Description When ...